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Frequently Asked Questions

Find quick answers about printers, ink, and orders at Ink Ero.

Ink Ero carries inkjet, laser, and all-in-one printers from top brands like HP, Canon, Epson, and Brother—perfect for home or office use.

We offer both genuine OEM and high-quality compatible cartridges. Each product clearly states whether it’s original or compatible so you can choose confidently.

Orders within India are usually delivered in 3–5 business days. Express shipping options are also available at checkout.

Yes. Once shipped, you’ll receive an email or SMS with a tracking link so you can follow your package until it arrives.

You can return unopened products within 7 days of delivery for a full refund or replacement. Refer to our Returns & Refunds page for detailed steps.

Absolutely! Ink Ero offers remote and on-site setup assistance for most printer models. You can book support from your account page.

We accept major credit/debit cards, UPI, net banking, and cash on delivery. All online payments are processed through secure gateways.

Each cartridge page lists compatible printer models. You can also use our “Find Your Cartridge” tool by entering your printer model number.

Yes, we provide special pricing for bulk orders and corporate accounts. Contact our sales team for a personalized quotation.

You can reach our support team via live chat, email at support@inkrista.com, or by phone Monday–Saturday 9 AM – 7 PM IST.
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